Some countries outside the United States do not yet support Apple's
Volume Purchasing Program (VPP). Those seeking an alternative may wish
to try a manual work-around for this issue. It involves having the
administrator gift the app to a user.
Gift code...
The following issue has been observed on iPhone 5s devices using
biometric fingerprint authentication in conjunction with a passcode.
When a "Selective Wipe" command is issued to the device from
NotifyMDM, the device will no longer be able to use the fing...
Disabling "Allow Safari" for iOS devices may prevent users from
loading the configuration profile.
If disabling Safari is necessary, one solution is to introduce a
SCEP server into the environment, which enables profile updates to be
pushed to the d...
Due to the changes made by Apple with the App Transport Security (ATS)
requirements, some iOS 9 (and above) SSL application communications
will require certain parameters for a server. Here are the
requirements NotifyMDM server to comply with the changes:...
These instructions apply only to iOS 5 device users interfacing with a
server that employs the Apple advanced MDM functionality.
Due to a difference in the way configuration profiles are handled,
users may need to perform the steps outlined below after ...
Enrollment will fail on an iOS device that has a pre-existing Exchange
ActiveSync account. The user receives the following error message:
"Profile Failed to Install: an identical Exchange account already
exists."
The solution is to un-register or remove...
NOTIFYMDM DEVICES ARE UNABLE TO SEND EMAIL WITH ATTACHMENTS THROUGH
NOTIFYMDM EMAIL ACCOUNT
Behavior
* The user receives an error when trying to send an attachment from
within an another app through the NotifyMDM email account.
* For example: a u...
Issue:
I am using _NotifyMDM for iOS _as a Enterprise Application and it is
not syncing according to the assigned Device Connection Schedule.
Solution:
Check the following things:
1. Verify that the NotifyMDM enterprise app is running.
The best way to...
If a DEP profile is configured to skip the Terms and Conditions during
setup, users may still be prompted to accept Terms and Conditions
associated with the Apple ID. Both the "Terms and Conditions" and
"Apple ID" options would have be skipped to eliminat...
