Knowledgebase: Android Devices
Attached files, 33 MB or larger, may fail to download on Android devices
Posted by on 04 February 2013 09:41 AM

Android devices may fail to download attached files which are 33 MB or larger. 

The download begins, then fails, displaying the error message, "Unable to display file due to insufficient memory."

This seems to be a device limitation and the error message is expected behavior when a viewer app cannot open a file due to its large size.