Server additions/changes to contacts only sync after a contact change on the device has been made
Posted by Donna Magada on 01 September 2011 04:09 PM

Though the initial load of contacts at registration is successful, new contacts created or edits and deletions of contacts on the server do not appear on the device until a modification is made to a contact on the device.  The contacts from the server only appear on the device after a contact modification on the device has been synchronized to the server.   B2540

This is an issue with the device and has been observed on the following devices:

-HTC One SV
-LG Enlighten and Nexus 5
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Motorola Droid Pro