Problem:
After BlackBerry 10 device loses network connectivity and the
connectivity is subsequently restored, it may still be unable to
communicate with the NotifyLink or NotifyMDM server. Though no errors
may appear on the device, new information will ...
The following issues have been observed for the BlackBerry Z10 and
Q10.
When used with NotifyLink or NotifyMDM systems:
* The device does not support Inactivity Time Out when interfacing
with an Exchange 2003 server.
* The device supports Inactivi...
A client certificate downloaded over-the-air, cannot be opened and
installed on a BlackBerry Z10 or BlackBerry Q10.
Solution:
A certificate can be opened and installed when it has been imported
using a USB cable.
Use the following steps to get a clien...
BlackBerry devices do not track and report MMS messages and track only
texts made after _NotifyMDM _registration.
Some BlackBerry devices use only MMS protocol for all text messaging.
Therefore, text messages are not tracked for these devices.
Known d...
If _Max Inactivity Timeout _is turned off in a governing policy suite,
it is still enforced on the BlackBerry Q10.
A work around is to also temporarily set _Require Password _to Off and
allow the changes to synchronize to the device. _Max Inactivity
Tim...