Palm continually provides operating system updates to your webOS device to enhance performance and add functionality.  Update notifications are sent to your phone automatically when a system update is available.  For a time, you have the option to postpon...

When using Palm webOS version 1.4.0, an email with no message body causes an error when it is received, saying that it is unable to download the message.  The email appears in the Inbox and attachments, if present, are received correctly and can be downlo...

If the data in the Notes or Job Title field of a contact is removed, the deletion does not always synchronize correctly. If the edit (clearing out of the data) is done on the device, the Job Title is correctly removed from the contact on the server. Howev...

webOS devices support contact fields that ActiveSync protocol does not.  When these fields are added to a contact on the device, the extra data is stored in the Contact Notes field on the server. 

This issue applies to Contacts created on a webOS device. The contact will synchronize to the server and will also sometimes send a subsequent “change" shortly after even if no change actually occurred. After this change is processed by the server, t...

Issue:A Palm webOS device will not allow the creation of an Exchange ActiveSync (EAS) if an IMAP account associated with the same email address previously existed on the device.  The email address is retained by the device and will not allow the creation ...

Windows Mobile ActiveSync (AS) and Palm webOS devices operating against a NotifyLink Enterprise Server (NLES) v4.6.x cannot synchronize HTML email.Both device types will have this capability with the next major release of NotifyLink Enterprise Server.

The following is a list of known device issues observed on the HP TouchPad running operating system version 3.0.2. #1 EMAIL MESSAGE PRIORITY DOES NOT SYNC TO SERVER. When an email is sent from the device with a message priority, the priority does n...

Deleting data from a device and reloading it from the server is often used as a troubleshooting measure.  Palm webOS devices, however, do not include a mechanism to remove mail and PIM data and reload it from the server.  Workaround:From the Administrat...

The webOS devices have a single font, Prelude, which supports the following codepages. In terms of languages, this includes Afrikaans, Albanian, Basque, Belarusian, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Ge...

The webOS devices do not always send tasks adds, edits, and deletes to the server as soon as the modification is performed. As a work around, you can make a change to the Calendar. This will force the device to synchronize task changes as well.

iPhone/iPod touch/iPad: Problem: The Apache web server "hangs" or crashes periodically when ActiveSync devices are used. The provided solution is only a temporary work around until the problem can be resolved correctly in a future release or ho...

webOS devices (v1.2.1) do not currently support synchronization of multiple contact folders, however, you may choose which folder to synchronize via the NotifyLink Client or Administrative Web.  The setting default is your main contact folder or address b...

Email delivered to the webOS device will correctly indicate if the item is high priority. Normal and low priority email, however, look the same as one another.

You can receive and respond to meeting invitations on a webOS device, however, you cannot create meeting invitations.

webOS devices will not use WiFi if operating in Direct Push mode (As items arrive). If WiFi is on and the device is set to get mail As items arrive (Direct Push mode), it will attempt to use the carrier network to connect.  However, if the device is regi...

webOS sends incorrect information about the device OS version, which appears on the NotifyLink Administrative Web Device Statistics page.

A meeting invitation sent to a Windows Mobile ActiveSync or webOS ActiveSync device appears in the device calendar once the invitation is accepted on the device. In order for invitations accepted on the server to affect the device calendar similarly, a...