Windows Mobile 5:
If you have changed the time zone on your Windows Mobile device,
NotifyLink will continue to use the previous time zone until you
perform a soft-reset. Workaround:After switching time zones on the device, perform a soft-reset.
Windows Mobile 5:When syncing a Windows Mobile 5 device, you receive an error code of 0x583. The device is unable to sync successfully. 1. Go into Outlook on the device. Then go to the Outbox. 2. Delete any messages that are in the Outbox. 3. Soft r...
Windows Mobile 5:
This occurs when the devices does not have support for the Microsoft
Mobile To Market certificate that is used to protect access to secure
areas of the device operating system. The integrated security features
that NotifyLink suppor...
Windows Mobile 5:
In order to access the device Inbox, you will be prompted for some
further information. This is by design on the BlackJack and the Dash
and was implemented by the manufacturer.
There are two workarounds for this. You can either access...
Windows Mobile 5:
The Pocket PC (Windows Mobile Professional devices) has a feature for Daily Recurrence every Weekday/Weekend.This will sync as a normal Daily Recurring event. It may also cause the end date to be incorrect. Example:An event is created...
WINDOWS MOBILE 5:
You may at some point need to email the logging file from a Windows
Mobile 5 device to Technical Support for escalated troubleshooting. Go
into File Explorer on the device and locate the Notify log under My
Device. Highlight the file a...
Windows Mobile 5: When changing the language on the device the NotifyLink Device client is installed, some items may not be translated to the new language immediately and some may not be translated at all. Rebooting the device will allow translation of ap...
Windows Mobile 5:When forwarding a message that has attachments, the attachments will be automatically attached to the forward.If you have not yet downloaded all of these attachments, however, the forwarded message will fail to be sent. The message will a...
WINDOWS MOBILE 5:
The easiest way to un-register a Windows Mobile device is to go into
the GO!NotifyLink Prefs on the device itself. Then go to Account
Settings, click on the Menu button in the lower right-hand corner, and
select Delete Account. The...
Windows Mobile 5:Problem: After registering I get prompted for the initial sync. I place checkmarks in all 3 options and then click ok in the corner. Nothing happens. I do not have any other options on this screen. Cause: This can happen when the device...
Windows Mobile 5:
If the native security lock timeout is set before registering
NotifyLink, the security lock timeout set in NotifyLink may be ignored.
This will cause the device to lock using the interval that was set in
the native lock settings bef...
Windows Mobile 5: Pocket PC's have the ability to sync from multiple address books. A
common issue technical support runs into is that contacts get added
into default categories on the device. When customers look for recently
added contacts on the se...
Windows Mobile 5:
The NotifyLink synchronizing icons for Sending and Receiving will not be shown on the Home (Today) screen of the Smartphone (Windows Mobile Standard devices).Any sub screens of the Home (Today) screen should correctly display the Synch...
Windows Mobile 5:Q: I have Mobile Windows 5 device.I just downloaded and installed the newest notifylink version 4.1.0.4. I reset my device and got a message: This application (notifylink.exe)requires a newer version of the .Net compact framework.....I c...
Windows Mobile 5:
WiFi, by default, on the Pocket PC (Windows Mobile Professional) and Smartphone (Windows Mobile Standard) is automatically disconnected when the screen turns off.If NotifyLink is using WiFi to connect to the server, when the screen tur...
Windows Mobile 5:This issue has to do with a Windows Mobile 5 device that has been issued a security lock command from the server. After unlocking the device with the user password, the device may shut off and relock again. If you experience this, foll...
Windows Mobile 5:Problem: When using a Windows Mobile 5 or 6 device and SSL on the NotifyLink server, the device does not work properly. The device may receive the error: "AN ERROR OCCURRED WHILE ATTEMPTING TO CONNECT TO THE NOTIFYLINK SERVER&q...
