Knowledgebase
(606)NotifyLink Enterprise Server
(138)NotifyLink Device Apps
(348)NotifyLink ActiveSync Solution
(8)NotifyLink Web Server
(19)NotifyLink Database Component
(1)NotifyLink Multi-Tenant Edition
(4)NotifyLink On Demand
(4)Sales
(2)NotifySCM
(2)NotifyLink Patch Installer
(47)NotifyMDM Server
(110)NotifyMDM Device
Oracle: This issue applies to users who have created a task on the server with
Public access. If a change is made to the task on the device, the
access changes from Public to Normal.
This issue involves calendar events with descriptions or locations
longer than 190 or 158 characters respectively created on the Oracle
server. The event is synchronized to the device and looks correct,
however, should the event be edited on the devic...
The synchronization range (look-back/look-ahead) for calendar events is set in the Oracle configuration files. In Oracle v9.0.4.2.30, there is one global setting for each of "syncrangeback" and "syncrangeforward". Please refer to the ...
Port Requirements for NotifyLink Installation can be found in the NotifyLink for Oracle Pre-Installation Guide under Pre-Installation Tasks #8, Port Requirements Port numbers used for connections with NotifyLink Enterprise Server (NLES) components are w...
Oracle: In some situations, recurring meeting invitations synchronize incorrectly to iPhone/iPod touch devices. 1.
If a recurring meeting invitation is created on an Oracle or GroupWise
server with some of the instances occurring on past dates, invi...
Oracle: New
tasks created on the Oracle server synchronize to the device with an
"In Progress" status, rather than the expected "Not Started" status. The current remedy for this is to change the status if the task on the device once...
An .eml attachment file save on the device and then forwarded in
another email is corrupted when viewed by the recipient. B1646/7507
This is an issue with Oracle Beehive and has been observed in
version 2.0.1.4.0
A daily note created on an Oracle server synchronizes to the device as
an all day event. If the event is changed on the device to start/end
at a specific time, the daily note is removed from the server. Also note: - If the event is changed back to an ...
Oracle:This issue involves an all day event on which a change is made simultaneously on the server and device. A simultaneous change to the event on server and device (for example the event reminder processing on both sides) causes duplicates of the even...
Issue: If you send an all day meeting request
from the device to recipients on an Oracle 10 server, they will not
receive the meeting request. Solution: This is no longer an issue in Oracle Beehive. An all day meeting request is sent to the proper reci...
Oracle:Event reminders created on the server successfully synchronize to the device. In the following situations, however, event reminders are not synchronized: Event reminders created on the device are not synchronized to the server.Changes made to even...
Oracle:This issue involves the calendar look-ahead date. The NotifyLink web Calendar Format page shows the correct cutoff date for the look-ahead range, but incorrectly includes/sends calendar items that occur on the day after the cutoff date. Also, the...
Recipients of email messages sent from a device cannot reply to them
from the Oracle Beehive server, version 2.1.x.
The user can compose the reply message, however, the reply never
sends and does not appear in the Sent Items folder.
If you edit the calendar event via TouchDown for a meeting that you did not create, the event will appear changed in the TouchDown calendar, but will not synchronize to the calendar on the Oracle server. It is expected that attendees would not have permi...
This issue involves holidays or meetings invitations marked as All Day Events that have been created on the Oracle server. If
the All Day Event flag is changed to "False" on the device, both the
original event and the changed event appear on...
Changing a task from complete to incomplete on a device is not reflected on the Oracle server. When the change is synchronized, the status % becomes zero, however, the task is still marked as completed on the server.
This issue involves contacts created on the device with both address
line fields filled in. When synchronized to the Oracle server, the
second address line appears blank and its original contents display in
the first address line field.
Contacts created using the Oracle web client version 10.1.2.3.3 do not synchronize to the device. This is not an issue, however, when contacts are created in Outlook, with an Oracle connector to an Oracle 10.1.2.3.3 server. Not all
Oracle versions exhib...
Contacts created on an Oracle Beehive server without the "Country"
field filled in, have a "?" added to the end of the zipcode. B6288
This is an issue originating on the server and has been obseved on
contacts viewed on the HTC Status.
Oracle: Issue: If you create a contact on the device
that contains control characters in any of the fields, this contact
will not sync to the Beehive server and will cause a slow sync to occur
the next cycle. Solution: There is currently no solution...
Oracle:For those using Beehive Release 1, creating contacts in Outlook with only the 'Display As' field or the 'File As' field filled in do not synchronize to the device.
Oracle: For those using Beehive Release 1, creating contacts in Outlook with
only the 'Display As' field or the 'File As' field filled in do not
synchronize to the device.
Oracle:Contacts with an entry in the website field created on the device synchronize to the server without the website field. Background: This is a limitation observed in oracle versions 10.1.2.3.3 or greater. Versions prior to 10.1.2.3.3 successfully ...
Oracle:Contacts with an entry in the website field created on the device synchronize to the server without the website field. Background: This is a limitation observed in oracle versions 10.1.2.3.3 or greater. Versions prior to 10.1.2.3.3 successfully ...
Oracle: Information: If
you decline a meeting request on a device, the meeting is removed from
the device's calendar. However, declined meetings may or may not be
synchronized back to the device depending on the value of the Beehive
profile option 'w...
On Oracle Beehive 2.0.1.1.0, when a single calendar event and a
recurring calendar event are deleted in the same PIM cycle via Zimbra
Web access, GO!NotifyLink receives only the deletion for the recurring
event. The result is that the items are deleted...
Recurring, all day, daily events which are created, then subsequently edited on the device result in each instance appearing two days long on the Oracle server. For
example, when created on a device, a recurring, daily, all day event
lasting three da...
When viewed using OBIO (Oracle Beehive Integration for Outlook) for
Beehive, an email deleted on the device is removed from the original
folder, but is not displayed in the Deleted Items folder.
This occurs because OBIO does not synchronize the Delete...
Oracle:Beehive users viewing messages from the Zimbra web will see that email with attachments sent from an iPhone are missing the paperclip icon in the message list. However, the attachments are present when the email is opened.
When an event is created on a device and synchronized to the Oracle
Beehive server, the device later receives a delete and an add for the
event. The result is as desired, but the user may observe
the replacement of the device event as a result of the ...
Oracle:Recurring daily events created on a device and synchronized to the Oracle web server appear with the correct number of recurring instances. When viewed using Outlook connector, however, an extra instance of the recurring event appears.
Oracle:A recurring event created on an iPhone device that occurs in the Greenwich Mean Time (GMT) shadow synchronizes to the Oracle Beehive server without the last instance of the series. This does not occur with iPhone and Oracle 10.1.2.4 This does ...
Issue:
When using Oracle, I am periodically missing email from my
_GO!NotifyLink_ device and my last email results on the _User
Statistics_ page show the error 10820 at that time.
Possible Solution:
Oracle has identified an issue with users w...
ISSUE:
Email not syncing with (GO!)NotifyLink Enterprise Server version 4.10
Hotpatch 2 when connecting to Oracle Communications Messaging Server
8.0.2.1.20180104.
SOLUTION:
Upgrade to the Oracle Communications Messaging Server 8.0.2.2.20180122
version
...
This article discusses synchronization of meetings to which the user
has been invited. By default, Oracle will only synchronize 10 attendees
for the invitation. If the NotifyLink user is not one of the first 10
attendees, an invitation will be sent to ...
Oracle has a default limit of 2000 Contacts per user. To edit the
limit, change the OID string orcladdressbookmaxentries. Refer to the
"Managing Oracle Contacts Maximum Entries" section of the Oracle
Collaboration Suite Administrator's Guide ...
Oracle:Oracle has a default limit of 2000 Contacts per user. To edit the limit, change the OID string orcladdressbookmaxentries. Refer to the "Managing Oracle Contacts Maximum Entries" section of the Oracle Collaboration Suite Administrator's Gu...
Prior to Oracle version 10.1.2.4.0, a meeting request originating on a device is not sent to the recipient, nor is the event created on the recipient's calendar. Meeting requests, however, originating on the server and sent to a device synchronize as exp...
Oracle:Issue: If you respond to a meeting request on your device, the organizer's calendar will be updated to reflect your response, however no email notification will be received. This is not possible via SyncML according to Oracle.
Issue: If you respond to a meeting request on
your device, the organizer's calendar will be updated to reflect your
response, however no email notification will be received. This is not possible via SyncML according to Oracle.
When an ActiveSync user is initially added to the _GO!NotifyLink
Enterprise Server_ interfacing with an Oracle Beehive system, meeting
invitations existing in the user's _Inbox_ are sent to the device.
A recurring series of events which is edited on the Oracle Beehive
server will be deleted and then added again with the changes. This is
expected Beehive performance. Future Beehive versions may only delete
and recreate the occurrence that is affecte...
NotifyLInk and Oracle server times should be synchronized to within the interval of a single PIM cycle. Example:
If PIM cycle is set at 5 minutes, Oracle server time should not be
allowed to get more than 5 minutes ahead of the NotifyLink server time....
Oracle: Issue: If you create a recurring event on the
server and synchronize it to the device, only the last instance
appears. All other instances are missing. Solution: This
is due to the configuration of the Oracle server. If you locate the
file ...
This issue has been observed on Oracle Beehive verison 2.1.0.0.0 and
involves replies sent from the mail server.
When an email is sent from a device and the recipient replies from
the Oracle Beehive server, the reply does not appear on either the
ma...
When using the Proxy Authentication (Super User) with Oracle Beehive,
the server must be set so that MD5 Authentication is both "Not
Supported" and "Not Required."
Oracle: Behavior: This issue may be noticed in one of two ways: 1) The NotifyLink user's Folder list does not display the Trash folder on the Folders page of the NotifyLink Administrative or Client Web console. 2) An iPhone/iPod device user cannot delete...
Reminder/Alarm behavior for Oracle 9 and 10gEvent reminders created on the server successfully synchronize to the device. In the following situations, however, event reminders are not synchronized: Event reminders created on the device are not synchroniz...
Oracle:
Issue: Occasionally when you perform an OTA load for any PIM type (calendar, contacts, or tasks) the load will fail. Solution: Simply reissue the load. The reason for the intermittent failure is currently unknown.
Oracle versions 10 and greater: We have seen where the Pim credentials supplied will generate an error code 551, and or “login failure”. Below is the procedure to verify a password was set for your user’s profile. 1) Log into your profile within Oracle ...
Oracle:This issue involves PIM items of the same type (event, contact, task), with the same name. Additions, changes, and deletions of such items made from the device at the same time (thus processing in one cycle) are all not processed on the server. O...
Issue:
GO!NotifyLink, when interfacing with Oracle Beehive version 2.0.1.0.0
and 2.0.1.1.0 servers, may experience an abundance of errors in the
PIM logs and PIM information does not process successfully.
Cause:
Synchronization is failing due to a c...
Oracle:The Oracle server handles recurring series created on and sent up from the device by deleting the series and creating individual instances on the server. Issues arise when device polling stops (due to user's customized settings or device being out...
Oracle: This issue involves recurring events, created on a SyncML device, that are synchronizing to a Beehive server. When
synchronized to the server, Oracle changes the recurring series to a
set of individual instances. The instances are sent back to...
Issue Recurring events created on the device are 5 hours off on the Oracle Beehive server. Example: If the event was set for 10 p.m., it appears for 5 p.m. on the server.Cause These events are off when the user account is set to a different time zone on...
Oracle:A recurring series created on an iPhone and synchronized to an Oracle Beehive server results in duplicates on the device. The server sends a copy of each individual instance back to the device resulting in duplications. This issue is resolved whe...
Recurring,
all day, daily events created on the device appear with an extra
instance on the Oracle server. For example, if the recurring event is
set for 3 consecutive days on the device, it appears for 4 consecutive
days on the server. This issue i...
iPhone/iPod touch/iPad:Issue: If you edit a contact on an iPhone device and remove the title or notes fields, they will remain unchanged on the Oracle server. Solution: There is currently no solution to this issue.
Oracle:Issue: If you edit a contact on an iPhone and remove the title or notes fields, they will remain unchanged on the Oracle server. Solution: There is currently no solution to this issue.
For Oracle Collaboration Suite 10g Release 1 versions: If a meeting invitation is declined from a device, the event is removed from the device, but still displays as declined on the Oracle server. This is not the case, however, with a Daily Note or Day ...
Oracle:This issue applies to Oracle 10.1.2 when attempting to use SyncML over HTTPS. If SyncML is successful over HTTP, but fails when attempting to use HTTPS, the cause could be the configuration of Webcache. The default Webcache configuration does not a...
Issue: If you create a task on the device and
sync it to Oracle Beehive, you may receive an update for the task after
the next PIM cycle. Solution: There
is currently no solution to this issue, however the update does not
change any information in t...
A
task created on the device will display a duplicate when viewed
in Oracle Beehive Integration for Outlook (OBIO) version 1.3.3.
Tasks created on the device with a status value of "Waiting on Someone
Else" or "Deferred" will synchronize to the Oracle Beehive server with
a status value of "Not Started." This occurs because Oracle does not
support th...
Oracle:This issue involves web conference events created on the server and then edited on the device. Once the change from the device is synchronized to the server, the server generates an unnecessary change that is sent back to the device.
Oracle: This
issue involves web conference events created on the server and then
edited on the device. Once the change from the device is synchronized
to the server, the server generates an unnecessary change that is sent
back to the device.
...
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