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Knowledgebase: Windows Mobile 5
No Sync or Cancel button when doing Initial Sync.
Posted by Matt Kuebler on 16 November 2009 03:03 PM

Windows Mobile 5:

Problem: After registering I get prompted for the initial sync. I place checkmarks in all 3 options and then click ok in the corner. Nothing happens. I do not have any other options on this screen.


Cause: This can happen when the device screen is in landscape mode.

Solution: You should switch your screen mode to portrait mode. After you do that you should see OK and CANCEL buttons below the checkboxes.