GO!NotifyLink Enterprise Server:

Problem: I want to implement an SSL certificate on the GO!NotifyLink server but I already have users set up and running with their devices connecting over HTTP.

Solution: After implementing the SSL certificate the connection will need to be tested. Make sure that the following links are available via SSL:

https://notifyserveraddress/admin 

https://notifyserveraddress/client 

https://notifyserveraddress/hwp/get.asp

Note: Replace notifyserveraddress DNS of the GO!NotifyLink server.

The first two addresses should show you the admin and client login screens.  The third address should return "ERROR: Authentication Failed".  If these are successful then you are ready to switch the devices to begin using SSL.

In the Administrative Web you will need to check the box under Server Administration "Use Device-Server SSL".  Once this is checked, any new devices will be set up connecting to HTTPS instead of HTTP. 

Existing devices will need to be told to begin using the HTTPS connection since they were originally configured to use HTTP.  Doing this would vary from device to device.

On a Palm OS device: Go into NotifyLink -> Preferences -> Account -> Select the Menu -> Refresh Account Info

On a Blackberry device: Go into NotifyLink -> Select the Menu -> Preferences -> Account Settings -> Synchronize Account Settings

On a Windows Mobile OS device: Go to Start -> Programs -> NotifyLink Preferences -> Account Settings -> Synchronize Account Settings

On a Symbian OS device: Go into the NotifyLink Menu -> Select Settings -> Account Settings -> Synchronize Account

Performing the above steps will force the device to connect to our registration server and pull down the updated information to connect using the HTTPS connection to the GO!NotifyLink server instead of the HTTP connection.  You may also choose to manually select the "Use SSL" checkbox under Account Settings on the device to manually select the option instead of forcing the connection to the registration server.