Knowledgebase: FirstClass
Remote lookup fails when more than 20 matches are encountered in the search
Posted by Matt Kuebler on 09 November 2009 09:37 AM

First Class:

When issuing a lookup where the results exceed 20 matches, the LDAP search failed and either locked the device or returned an error message details:

ERROR: LDAP SEARCH failed.

Issuing a remote lookup on the device should return results for 20 or more contacts from the LDAP server.