Patch Installer returns "Cannot read NLES values from Registry"
Posted by Heather Burkett on 04 November 2009 10:12 AM

NotifyLink Patch Installer:

Problem: When running the NLES patch installer, the following error is returned:

Cannot read NLES values from Registry.
NLES not installed on this system.
Press any key to exit...


1. Check the registry to see if the "InstallDir" is missing.

2. This registry value is located in HKEY_LOCAL_MACHINE/SOFTWARE/Notify Technology Corporation

3. If InstallDir is not listed then it needs to be manually added by doing the following:

A) Right clicking on the Notify Technology in the registry and add new String Value.
B) Give it the name "InstallDir"
C) Value Data: "C: \Program Files\Notifylink" without the quotes

4. Once this is done, run the patch installer once more.