Knowledgebase: Zimbra
Shared Address Books not listed on Choose Address Books page
Posted by Account Management Team on 29 October 2009 02:55 PM


Shared address books are only listed on the Choose Address Books page for pim processing when the NLES user is the creator of the shared address book. This is due to shared address books being returned as a link rather than a folder to other users (users that did not created the address book). PIM is only looking for folders, and so is not detecting the shared address books.

Note that Gleaner will detect the shared address book and display it in the mail folder list, but this should not be selected because it cannot be used for pim processing.