Users prompted to enter a new password on iPhone unnecessarily

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Knowledgebase: iPad/iPhone/iPod touch

Posted by - NA - on 27 July 2009 11:57 AM

iPhone/iPod Touch:

If you are making a change in the NotifyLink Lock Rules policy on the server and click Apply Changes, users will be prompted to enter a new password on iPhone devices running OS 2.0 through 2.2.1. This occurs even if the password has not changed.

This issue does not occur on devices running iPhone OS 3.0, therefore, an OS upgrade will remedy this.

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