Some information does not display in Device Management for iPhone devices

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Knowledgebase: iPad/iPhone/iPod touch

Posted by - NA - on 27 July 2009 11:11 AM

iPhone/iPod touch/iPad:

Some information is not sent by iPhone/iPod touch/iPad devices and thus does not appear on the Device Management page of the NotifyLink Administrative Web.

The following fields display blank for these devices:

NotifyLink Version
Phone Number
Battery Status
Free Memory
Network Type
Roaming - will always show 'No'
Signal Level

Information for several of these fields has been added in NotifyLink Enterprise Server version 4.6.x.
The fields that do not synchronize in v4.6.x are:

Push Setting - always shows as Scheduled Push for iPhone devices
Messages Pending - always shows 0 for iPhone devices
Network Type - appears blank for iPhone devices

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