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Knowledgebase: BlackBerry
Excel Attachments giving Uncaught Exception 0>=0 error
Posted by - NA - on 06 July 2009 01:49 PM
Problem:
When using Dynoplex conversion for Blackberry attachments certain Excel attachments are throwing the following error:

Uncaught Exception 0 >= 0


Solution:
This error is a result of the version of the Dynoplex software that NotifyLink is currently using.  The Dynoplex version cannot be updated at this time. The recommended solution would be to ensure your device is capable of Native Attachment support and utilizing this method.

For more information on Native Attachment support see the following article:

Check to ensure that you have Documents To Go installed properly on your device.  For example, if you recently upgraded your device to a 4.5 or higher OS from an older OS version, the device may have a copy of Documents To Go that does not include all of the viewers.  If you are missing one of the viewers this would result in you being unable to open files of that type.

Viewers available with the Standard Edition of Documents To Go are:
      -Word To Go (Word files)
      -Sheets To Go (Excel files)
      -SlideShow To Go (PowerPoint files)
Check for these icons on the device's Home screen or in the Applications or Downloads folders.

If you are missing a viewer, you can download a full copy of the Documents To Go software from the link below. 
Note:  The Standard Edition is a free version, however users may choose to purchase the Premium Edition, which also includes a PDF viewer.

http://www.dataviz.com/products/documentstogo/blackberry/bes_admin.html