Knowledgebase: BlackBerry
How to un-register a Blackberry Device
Posted by - NA - on 06 July 2009 01:20 PM
The easiest way to un-register a Blackberry device is on the device itself inside NotifyLink(Email). Click on the scroll wheel and go to Account Settings, then click on the scroll wheel again and select Delete Account from the menu.

Another way that you can remove the registration is inside the Admin Console. Select User Administration --> Select the user --> Edit User Policy --> Security Rules --> Click on "Clear Device". This will send a kill message to the device to completely remove the registration and all associated data.

**Please note that if you choose the method through the admin console you will then have to clear all pending messages for the user's account if you try to set up a device again because this leaves a wipe message pending for the account. To clear this message you would go into User Administration --> Select the user --> Edit User Device --> Clear All New Messages