Knowledgebase: BlackBerry
Error Codes when syncing or registering
Posted by - NA - on 06 July 2009 01:18 PM

BlackBerry:

Errors seen when registering or syncing on a BlackBerry:

1. "net.rim.devce...wap.http"

** This error may mean either the incorrect network setting is chosen on the phone or the phone is out of data coverage. The device may not have coverage due to issues with the carrier or the customer may be in an area where data service is low. You can try soft resetting the device to reset the network connections.
** If it is a matter of the incorrect network setting then please ensure you have the correct WAP chosen for your carrier. To select this you would go into Email, click the scroll wheel and choose Preferences, then highlight Network Setting and choose Change option and select your carrier from the list. If you have chosen your specific carrier's network setting and it does not work for you, you can try using either TCP or BlackBerry.

2. "NotifyLink could not establish a network connection"

** This error may refer to a loss of data coverage. The device may not have coverage due to issues with the carrier or the customer may be in an area where data service is low. You can try soft resetting the device to reset the network connections.

3. "java.lang..."

** This error usually refer to the databases on the device or a problem reaching the HWP page for the device. First, try resetting the device. Also, check the HWP for the device to ensure there is not an extremely large quantity of items waiting for the phone.