Knowledgebase: FirstClass
Occasionally an OTA load will not return all the items
Posted by - NA - on 29 June 2009 11:32 AM
Issue: Occasionally if you perform an OTA load on a large number of items, the FirstClass server will not return all those items. It is possible that this issue is related to the amount of stress on the FirstClass server at the time NLES requests the load.

Solution: There is currently no solution to this issue other than to issue another OTA load.