Knowledgebase: FirstClass
Adjust configuration file to remedy PIM "slow sync" conditions
Posted by - NA - on 29 June 2009 11:31 AM
Several 'slow sync' issues experienced with NotifyLink may be rectified by adjusting a configuration file setting on the FirstClass server.

-PIM Slow Sync resulting in mass delete/add of PIM items
-Errors in the FirstClass log, such as: PENDING MAP: DEVICE BUFFER TOO SMALL

In the file,, change the SYNC_PACKET_SIZE setting from the default of 5000 to 32000