Switching PIM servers may cause PIM items not to sync to iPhone

Home
Submit a Ticket
Knowledgebase
News

Knowledgebase

(622)NotifyLink Enterprise Server (138)NotifyLink Device Apps (348)NotifyLink ActiveSync Solution (8)NotifyLink Web Server (19)NotifyLink Database Component (1)NotifyLink Multi-Tenant Edition (4)NotifyLink On Demand (4)Sales (2)NotifySCM (2)NotifyLink Patch Installer (47)NotifyMDM Server (110)NotifyMDM Device

Knowledgebase: iPad/iPhone/iPod touch

Posted by - NA - on 30 June 2009 04:14 PM

iPhone/iPod touch/iPad:

This issue is the result of a user's designated PIM server being changed via the NotifyLink Web.
If the designated PIM server is switched from MDaemon or FirstClass to another server and then back again to the same MDaemon or FirstClass server, PIM items will not synchronize to the iPhone/iPod touch.

Help Desk Software by Kayako