Knowledgebase: iPad/iPhone/iPod touch
Delete account from the iPhone after installing with XML loader
Posted by - NA - on 30 June 2009 11:58 AM

Problem:
I set up NotifyLink on my iPhone device by using the XML Loader that automatically populated all information except for my username and password.  Now I am trying to delete the account from my iPhone device, but it is not apparent how this should be done.

Solution:
When you use the XML Loader to set up an account on an iPhone/iPod touch/iPad device, the Delete Account option will not appear in the device Settings as it does when you set up an account manually. 
In order to delete the account you will need to go into Settings -> General -> Profile -> select the Profile in question -> tap the Remove button.  After doing this your NotifyLink account will be successfully removed from your device.

(Manually created accounts can be deleted by selecting Settings -> Mail, Contacts, Calendars -> choose the account, then tap the Delete Account option.)