Knowledgebase: Direct Push
Setting Firewall Idle Connection Timeout for Direct Push Users
Posted by - NA - on 30 June 2009 11:26 AM
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Firewall Timeouts Administrators should set idle connection timeouts on outgoing firewalls to a value that equals or exceeds the direct push timeout value users have set for their devices. Firewalls with idle connection timeouts less than the direct push timeout will close the direct push session rendering mail undeliverable until the device reconnects. The result is users who are unsynchronized for long periods of time. See firewall configuration diagrams in the Direct Push User Guide. | |
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