Knowledgebase: BlackBerry
"Email with NotifyLink" and "Remote Lookup" menu items are missing from the Address Book application
Posted by - NA - on 30 June 2009 11:18 AM

Some BlackBerry devices running certain builds of version 4.2.1.x of the Blackberry OS prevent NotifyLink from adding these menu items to the Address Book.

Solution/Workaround:

Update your device to the newest available device software available from your carrier.