Knowledgebase: BlackBerry
NotifyLink is unable to synchronize after a wireless device software update
Posted by - NA - on 30 June 2009 10:16 AM
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BlackBerry: Behavior After applying a wireless device software update available from your carrier, NotifyLink automatic synchronization ceases and manual synchronization results in an error message indicating that the account cannot be synchronized. Error Message Unable to synchronize account. Error Details IllegalStateException: URL not created Solution The wireless update is causing a problem with the NotifyLink network connection database. The solution is to force NotifyLink to re-initialize the network connection type it is using by following the directions below.
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