Knowledgebase: Oracle
NotifyLink and Oracle server times should be synchronized
Posted by - NA - on 29 June 2009 04:55 PM
NotifyLInk and Oracle server times should be synchronized to within the interval of a single PIM cycle. 
Example: If PIM cycle is set at 5 minutes, Oracle server time should not be allowed to get more than 5 minutes ahead of the NotifyLink server time.

The following situation has been observed when the Oracle server time is ahead of the NotifyLink server:

Events occurring in the Greenwich Mean Time (GMT) shadow that leave the Look-Back/Look-Ahead range overnight get deleted when server times are not synchronized as specified above.