HTTP status 539 or 500 in the PIM Log
Posted by - NA - on 29 June 2009 03:29 PM
|
|
PROBLEM: The NL PIM log shows the following error: GetEventVCard: GetPimRequest failed, Http status = 539 Or GetEventVCard: GetPimRequest failed, Http status = 500
SOLUTION: This error may be related to a memory issue on tomcat. Tomcat by default uses a specific amount of memory. To solve this issue: Adding memory to Tomcat to handle the increased load will increase performance and decrease problems. From the Tomcat site at: http://jakarta.apache.org/tomcat/faq/memory.html#adjust For Linux, Solaris and Mac OS X, add this line to your catalina.sh after the comments section: JAVA_OPTS="-Xms128m -Xmx512m -server" Though many of the new Tomcat versions use single quotes instead: JAVA_OPTS='-Xms128m -Xmx512m -server' -Xms128m means that the minimum memory allocation will be 128 megs. -Xmx512m means that the maximum memory allocation will not exceed 512 megs. You may adjust either of these values for your environment. If this is not enough memory then you may also try JAVA_OPTS="-Xms512m -Xmx1024m -server" Windows users may do the same if using the scripts to start the server but add it the catalina.bat file Otherwise Windows users running the executable may select the service from the system tray and select the Java tab and enter the memory limits you would prefer and select Apply. You will need to restart Tomcat for the settings to take effect. | |
|