WebRoot (SecureAnywhere) software can block the NotifyMDM browser from running correctly. Here are some files to allow within WebRoot:
NotifyMDM Browser.exe or NotifyMDM Browser - (CompanyName).exe
- plugin-container.exe | file location: %LOCALAPPDATA%\Turbo\Sandbox\Firefox\60.8.0\local\stubexe\0xDC3362B387423C17
or
- plugin-container.exe | file location: C:\Users\<<YourUserName>>\AppData\Local\Turbo\Sandbox\Firefox\60.8.0\local\stubexe\0xDC3362B387423C17
- firefox.exe | file location: %LOCALAPPDATA%\Turbo\Sandbox\Firefox\60.8.0\local\stubexe\0x61971E9FE68E0314
or
- firefox.exe | file location: C:\Users\<<YourUserName>>\AppData\Local\Turbo\Sandbox\Firefox\60.8.0\local\stubexe\0x61971E9FE68E0314
WebRoot may create an additional entry for the firefox stubexe within Application Protection tab. By default the firefox stubexe entry would be set to Protect. Please navigate to Application Protection tab (within Identity Protection) and switch this entry from Protect to Allow:
- firefox.exe in C:\Users\<<YourUserName>>\AppData\Local\Turbo\Sandbox\Firefox\60.8.0\local\stubexe\0x61971E9FE68E0314
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