Knowledgebase: Kerio
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User Authorization error in with Kerio when credentials are correct
Posted by - NA - on 29 June 2009 02:49 PM
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If you are receiving a User Authentication error and you know the
credentials are correct, here is something you will want to have the
Kerio admin check. On Kerio Server got to Admin Console -> Kerio Firewall -> Traffic Policy. Make sure our IP address isn't under the list of blocked IP addresses. If it is, have them remove it and try connecting again. | |
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