When Max Inactivity Timeout policy is enforced even though it is set to Off in the governing policy

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Knowledgebase: BlackBerry 10 ActiveSync

Posted by on 27 June 2013 03:55 PM

If Max Inactivity Timeout is turned off in a governing policy suite, it is still enforced on the BlackBerry Q10.

A work around is to also temporarily set Require Password to Off and allow the changes to synchronize to the device. Max Inactivity Timeout will no longer be enforced on the device, even after Require Password in set to On again.

B11676

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