Knowledgebase: Android Devices
When Inactivity Timeout requirement is lifted, device does not allow screen lock to be turned off
Posted by on 27 February 2012 01:17 PM

When the Inactivity Timeout and Require Password requirements are lifted, the device continues to lock and prompt for a password.  On the device, under Security > Settings> Change screen lock, there is no option to turn the screen lock off.  B5891

This is an issue with the device and has been observed on:

-HTC Vivid
-Pantech Element and Flex