This issue has been known to occur when installing the GO!NotifyLink Enterprise Server (GO!NLES), version 4.8  SQL Database Component on Windows 2003 and Windows 2008 servers.   The remedy is to install a Microsoft Redistributable pack.

Issue:
On new GO!NLES 4.8 installations:  Launch the GO!NLES installer and click the SQL Database component button.  When you click the Install button, the SQL Database installer fails to launch.

On upgrades to GO!NLES 4.8:  Launch the GO!NLES installer and click the SQL Database component button.   When you click the Install button, the SQL Database installer launches and detects that the NLES_IMAP4_POP3 database exists.   As you proceed with the database upgrade, the following error occurs:

The database update utility exited with code: -1

Remedy:

In both cases, a Microsoft Redistributable pack needs to be installed before proceeding.  After running the Redistributable pack, the SQL component installer will run successfully.  

The redistributable pack is available through Microsoft’s website at:

http://www.microsoft.com/download/en/details.aspx?id=26368

Download the file:   vcredist_x86.exe.