Security Setting changes do not take affect on the device until it has been re-registered

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Knowledgebase: Android Native ActiveSync

Posted by Donna Magada on 30 August 2011 10:32 AM

When security settings are changed in the NotifyLink ActiveSync Rules, they are not modified on the device unless the ActiveSync account is removed and the device is re-registered against the NotifyLink server.

On the Motorola Photon, Wipe on Failed Unlock Attempts does not work unless the setting is enabled on the server prior to device registratio. A change to this policy will take affect if the device is un-registered and re-registered or if other policies in addition to this one have been made.

This is an issue with the device and has been observed on the:
-HTC Incredible 4G LTE
-Samsung Galaxy Tab, Galaxy Tab 10.1, and Stratosphere
-Motorola Droid Mini, Droid RAZR M, Droid RAZR HD, and Photon
-Huawei 858 Smart
-Fujitsu F-12C Globetrotter
-Kyocera Rise
-Sony Ericsson Xperia acro HD SO-03D

B2889/973/1273

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