Sending an e-mail with an attachment from the device causes signature to be sent as an attachment

Home
Submit a Ticket
Knowledgebase
News

Knowledgebase

(622)NotifyLink Enterprise Server (138)NotifyLink Device Apps (348)NotifyLink ActiveSync Solution (8)NotifyLink Web Server (19)NotifyLink Database Component (1)NotifyLink Multi-Tenant Edition (4)NotifyLink On Demand (4)Sales (2)NotifySCM (2)NotifyLink Patch Installer (47)NotifyMDM Server (108)NotifyMDM Device

Knowledgebase: iPad/iPhone/iPod touch

Posted by on 26 August 2011 10:56 AM

This issue can occur when using an iOS device. When an e-mail is sent with an attachment from a device running version 4.2.10, the signature will appear as an attachment.

This is a Microsoft Exchange ActiveSync issue. See Microsoft KB article: http://support.microsoft.com/kb/814111

Help Desk Software by Kayako