Knowledgebase: Communigate Pro
Known Mail Servers where Web mail does not send character encoding information with HTML email
Posted by Donna Magada on 27 May 2011 11:34 AM

There are several mail servers platforms where we have observed that HTML messages sent from the web mail client do not include the character set encoding information. 

These mail servers are: 
-CommuniGate Pro Web Mail
-Mirapoint Web Mail

GO!NotifyLink defaults to rendering messages in UTF-8.  Therefore, when the message contains symbols from any character set other than UTF-8, they are rendered improperly when viewed on the device.

This does not occur when the message originates from an Outlook connector.