Knowledgebase: NotifyMDM Server
Kerio mail server issues a 500 error when device registers against the NotifyMDM server
Posted by Donna DeEulio on 05 April 2011 04:42 PM

When users interfacing with a Kerio mail server register to GO!Enterprise MDM, a 500 error is returned to the device and the registration does not complete.

Kerio considers a command used for validating NotifyMDM traffic to be from an unsupported device.

Work Around:
The issue can be circumvented by following the instructions outlined in the Kerio knowledge base article noted below: