Kerio mail server issues a 500 error when device registers against the NotifyMDM server

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Knowledgebase: NotifyMDM Server

Posted by Donna DeEulio on 05 April 2011 04:42 PM

Issue:
When users interfacing with a Kerio mail server register to GO!Enterprise MDM, a 500 error is returned to the device and the registration does not complete.

Background:
Kerio considers a command used for validating NotifyMDM traffic to be from an unsupported device.

Work Around:
The issue can be circumvented by following the instructions outlined in the Kerio knowledge base article noted below:
http://support.kerio.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=547

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