Auto-fill does not work when using virtual keyboard on Torch

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Knowledgebase: BlackBerry

Auto-fill does not work when using virtual keyboard on Torch

Posted by Donna DeEulio on 14 December 2010 03:43 PM

This issue applies to the BlackBerry Torch running NotifyLink for BlackBerry version 4.7.x or NotifySync version 4.8.x.

When using the virtual keyboard, email address may not auto-fill until a dot "." is entered or when the 'space' is used as a shortcut for the @ symbol. This is not an issue when using the physical Qwerty keyboard, as the auto-fill occurs as soon as the address is recognized.

Help Desk Software by Kayako