Knowledgebase: iPad/iPhone/iPod touch
Using the "Download Full Message" option on iOS 4 devices causes error
Posted by Donna Magada on 08 July 2010 11:36 AM

On iPhone and iPod touch devices running iOS 4, using the "Downlod Full Message" option  to download/view an attachment causes an error stating that the message cannot be displayed because of the way it is formatted.

The "Downlod Full Message" option appears when an attachment associated with the email is large, however, viewing such an attachment is possible without selecting the option.  Simply select the attachment to view it so that it downloads and displays properly.