Knowledgebase: Android with TouchDown
Reloading PIM information using TouchDown
Posted by Donna Magada on 10 March 2010 11:50 AM

For troubleshooting purposes, it is sometimes necessary to reload PIM items (Calendar, Contacts, Tasks) onto a device. 
You may also need to execute this step for Contacts, if you choose an additional or different address book to synchronize.
See the User Guide: Multiple Address Books

There is a simple way to do this via the TouchDown device client:

1.) Open the TouchDown Calendar, Contacts, or Tasks application and press the Menu key.

2.) Select the Refresh All option.  This will result in a complete reload of the server calendar, contact list, or task list.