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		<title><![CDATA[NotifySync Device Client - Knowledgebase Articles]]></title>
		<link><![CDATA[http://support.notifycorp.com/support/index.php?_m=knowledgebase&_a=view&parentcategoryid=4]]></link>
		<description><![CDATA[Knowledgebase articles provided by Notify Support]]></description>
		<language><![CDATA[en-us]]></language>
		<copyright><![CDATA[Notify Support]]></copyright>
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			<title><![CDATA[ ActiveSync Server Types Supported by NotifySync]]></title>
			<link><![CDATA[http://support.notifycorp.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=429]]></link>
			<description><![CDATA[<p><strong>NotifySync Device Client:</strong></p><p><font face="arial,helvetica,sans-serif"><font size="2"><em>NotifySync</em> is a device client application for BlackBerry OS versions 4.2.1 - 5.0 that can synchronize email and PIM with most mail servers ]]></description>
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			<title><![CDATA[ Documents To Go® limitations ]]></title>
			<link><![CDATA[http://support.notifycorp.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=428]]></link>
			<description><![CDATA[<p><strong>NotifySync Device Client:</strong></p><p>1.) DataViz's <em>Documents To Go<strong><em>®</em></strong> </em>application launches in the background, when opening Microsoft Office documents directly from <em>NotifyLink</em> or <em>NotifySync</em>.]]></description>
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			<title><![CDATA[ Meeting event properties that belong to the organizer become editable to all attendees]]></title>
			<link><![CDATA[http://support.notifycorp.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=685]]></link>
			<description><![CDATA[<p><strong>NotifySync Device Client:</strong></p><p><strong>Problem</strong><br /><br />Properties of a calendar event that is associated with a meeting that are usually the responsibility of the organizer become editable to all attendees of the meeting. ]]></description>
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			<title><![CDATA[ NotifySync hangs at registration during account registration to a Zimbra server]]></title>
			<link><![CDATA[http://support.notifycorp.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=700]]></link>
			<description><![CDATA[<p><strong>NotifySync Device Client:</strong></p><p><strong>Problem</strong><br /><br />NotifySync hangs during the registration process when registering to a Zimbra server. After the registration screen is dismissed, NotifySync hangs in the message list ]]></description>
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			<title><![CDATA[ Problems setting up NotifySync with an Exchange 2003 server]]></title>
			<link><![CDATA[http://support.notifycorp.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=427]]></link>
			<description><![CDATA[<span style="FONT-WEIGHT: bold">NotifySync Device Client:</span><br /><br /><p>The following link is a helpful message from Microsoft regarding setting up Active Sync properly with the Exchange 2003 server.</p><p><a href="http://support.microsoft.com/kb/8]]></description>
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			<title><![CDATA['Server certificate not trusted' error prevents NotifyLink/NotifySync registration]]></title>
			<link><![CDATA[http://support.notifycorp.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=1126]]></link>
			<description><![CDATA[<p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><u><font face="Calibri">Issue:</font></u></p><p /><p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><font face="Calibri">When registering a BlackBerry device against <i style="mso-bidi-font-style: normal">No]]></description>
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			<title><![CDATA[&quot;Service Record Not Found&quot; displays when checking for updates with Notify BlackBerry Installer     ]]></title>
			<link><![CDATA[http://support.notifycorp.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=411]]></link>
			<description><![CDATA[<span style="FONT-WEIGHT: bold">NotifySync Device Client:</span><br /><br /><u>Behavior:<br /></u>When checking for updates using the <em>Notify BlackBerry Installer</em>, the message, &quot;Service Record Not Found&quot; displays<em>.<br /><br /></em><u>]]></description>
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			<title><![CDATA[After installing Facebook for BlackBerry, calendar synchronization via NotifyLink or NotifySync ceases. ]]></title>
			<link><![CDATA[http://support.notifycorp.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=412]]></link>
			<description><![CDATA[<em>Note: This behavior applies to both NotifyLink and NotifySync.</em><br /><br /><u>Behavior</u><br /><br />When BlackBerry Facebook application is installed:<br /><ul><li>The Notify application does not detect changes to items in the BlackBerry calenda]]></description>
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			<title><![CDATA[Attachments can not be opened after they have been downloaded]]></title>
			<link><![CDATA[http://support.notifycorp.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=423]]></link>
			<description><![CDATA[<p><strong>NotifySync Device Clients:</strong></p><p>Both NotifySync and NotifyLink use the same technologies with respect to downloading and viewing native attachments and therefore this document applies equally to both products.<br /><br /><u>Behavior</]]></description>
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			<title><![CDATA[BlackBerry default calendar is replaced by a Groups calendar]]></title>
			<link><![CDATA[http://support.notifycorp.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=1196]]></link>
			<description><![CDATA[<p class="MsoNormal" style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: normal"><u><span style="FONT-SIZE: 10pt; FONT-FAMILY: "Arial","sans-serif"; mso-fareast-font-family: "Times New Roman"">Issue</span></u><span style="FONT-SIZE: 10pt; FONT-FAMILY: "Arial","sans-]]></description>
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			<title><![CDATA[BlackBerry device client localizations: Installation and changing the device language  ]]></title>
			<link><![CDATA[http://support.notifycorp.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=414]]></link>
			<description><![CDATA[<p><strong>NotifySync Device Client:</strong></p><p>There is no configuration needed within the NotifyLink or NotifySync applications to switch the language of the application. When changing the language in the device settings ( Options -&gt; Language ), ]]></description>
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			<title><![CDATA[BlackBerry devices once connected to BES need default BES IT policy restored]]></title>
			<link><![CDATA[http://support.notifycorp.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=754]]></link>
			<description><![CDATA[<p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><span style="COLOR: black; mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial"><font face="Arial" size="2">Devices that have interfaced with a BlackBerry Enterprise Server (BES) prior to being used wit]]></description>
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			<title><![CDATA[BlackBerry Operating System Wireless Updates: Known Issues and Best Practices]]></title>
			<link><![CDATA[http://support.notifycorp.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=1155]]></link>
			<description><![CDATA[<p><strong><u>Known Issues</u></strong></p><p>There are several known issues with the performance of wireless operating system updates on BlackBerry devices.</p><p>A. <strong>Data Loss.</strong>  Due to a device limitation, loss of data - not just <em>Not]]></description>
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			<title><![CDATA[Calendar synchronization (server to device) fails to add, update, or delete items properly.]]></title>
			<link><![CDATA[http://support.notifycorp.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=413]]></link>
			<description><![CDATA[<span style="font-weight: bold;">NotifySync:</span><br /><br /><u>Behavior</u><br /><br />Calendar items originating on the server are not added to the calendar on the device after synchronization.<br /><br />Calendar
items updated on the server cause du]]></description>
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			<title><![CDATA[Daily Recurrence Every Weekday/Weekend on Pocket PC]]></title>
			<link><![CDATA[http://support.notifycorp.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=1071]]></link>
			<description><![CDATA[<p><strong>NotifySync Device Client:</strong></p><p>The Pocket PC has a feature for Daily Recurrence every Weekday/Weekend.</p><p>This will sync as a normal Daily Recurring event.  It may also cause the end date to be incorrect.</p><p><br />Example:</p><p]]></description>
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			<title><![CDATA[Deleting or modifying a meeting invitation from a NotifySync device may not sync to the server]]></title>
			<link><![CDATA[http://support.notifycorp.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=418]]></link>
			<description><![CDATA[<span style="FONT-WEIGHT: bold">NotifySync:</span><br /><br /><u>Behavior</u><br /><br />A user deletes or updates a meeting invitation from their NotifySync device.  The delete or update of the event in the Calendar application may not be synchronized to]]></description>
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			<title><![CDATA[Domain Name verses IP address. What's the difference?]]></title>
			<link><![CDATA[http://support.notifycorp.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=426]]></link>
			<description><![CDATA[<span style="FONT-WEIGHT: bold">NotifySync Device Client:</span><br /><br /><p><span style="FONT-SIZE: small"><em><strong>What's the difference?</strong></em></span><br />An <strong>IP address</strong> is an identifier for a computer or device on a TCP/IP]]></description>
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			<title><![CDATA[Email address Auto-Complete does not work on BlackBerry Storm]]></title>
			<link><![CDATA[http://support.notifycorp.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=1075]]></link>
			<description><![CDATA[<p><strong>NotifySync Device Client:</strong></p><p><table id="jive-entry" border="0" cellspacing="0" cellpadding="3" width="100%"><tbody><tr><td class="jive-entry-text">Normally, Email stored in the device's Address Book or Frequent Emails list can be us]]></description>
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			<title><![CDATA[Error Message: HTTP 400 Bad Request]]></title>
			<link><![CDATA[http://support.notifycorp.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=425]]></link>
			<description><![CDATA[<span style="FONT-WEIGHT: bold">NotifySync Device Client:</span><br /><br /><u>Behavior</u><br /><br /><ul><li>An error dialog is shown referencing an HTTPException referring to HTTP 400 when you manually issue a Sync cycle.</li><li>The event log or error]]></description>
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			<title><![CDATA[Installing or Upgrading Dataviz Documents To Go for BlackBerry     ]]></title>
			<link><![CDATA[http://support.notifycorp.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=421]]></link>
			<description><![CDATA[<span style="FONT-WEIGHT: bold">NotifySync Device Client:</span><br /><br /><u>Upgrading using your BlackBerry Device (over-the-air)</u><br /><br />You can upgrade your Documents To Go software directly from your device (over-the-air) without having to in]]></description>
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			<title><![CDATA[Java.lang.illigalStateException error after upgrading Blackberry OS]]></title>
			<link><![CDATA[http://support.notifycorp.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=1098]]></link>
			<description><![CDATA[<p>Problem:  After performing the wireless OS update on a BlackBerry device, it is now returning the following error:</p><p> Java.lang.illigalStateException: <br />  HWPMessaging.getNum <br />  UnreadMessages: URL not created <br />  RetrieveThread.run() ]]></description>
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			<title><![CDATA[Low memory alert on BlackBerry devices]]></title>
			<link><![CDATA[http://support.notifycorp.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=1074]]></link>
			<description><![CDATA[<p><strong>NotifySync Device Client:</strong></p><p><u>Behavior<br /></u>My BlackBerry device keeps displaying a low memory alert.<br /><br /><u>Information<br /></u>When memory drops below 20,000 free bytes (2MB) during sending/receiving, an alert tone s]]></description>
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			<title><![CDATA[Message data is garbled in the message list and message view]]></title>
			<link><![CDATA[http://support.notifycorp.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=417]]></link>
			<description><![CDATA[<span style="FONT-WEIGHT: bold">NotifySync Device Client:</span><br /><br /><u>Behavior</u><br /><br />Messages in the message list become garbled and the text associated with the sender and/or the subject are mangled and possibly unreadable. The items in]]></description>
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			<title><![CDATA[Messages are stuck in the outbox]]></title>
			<link><![CDATA[http://support.notifycorp.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=416]]></link>
			<description><![CDATA[
<span style="font-weight: bold;">NotifySync:</span><br /><br /><u>Behavior</u><br /><br />Messages are stuck in the outbox and are never successfully delivered.<br /><br />Messages
are stuck in the outbox and are delivered multiple times resulting in
]]></description>
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			<title><![CDATA[NotifySync is flagged as misspelled by spellcheck]]></title>
			<link><![CDATA[http://support.notifycorp.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=954]]></link>
			<description><![CDATA[<p>The word 'NotifySync' will be flagged as a misspelled word until you send a message that is automatically spellchecked.  To enable automatic spell check, go to Preferences -&gt; Email Settings and check the box next to 'Enable Spell Check When Sending ]]></description>
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			<title><![CDATA[OS update on Storm 2 may cause issues with the Authentication Password]]></title>
			<link><![CDATA[http://support.notifycorp.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=1169]]></link>
			<description><![CDATA[
<p><u>Issue:<br /></u>I can no longer input my authentication password after completing the OS update provided by the carrier for a Storm 2 device.  When I attempt to type it in, the device says &quot;field is full.&quot; <br /><u>Solution:</u><br />The]]></description>
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			<title><![CDATA[Password Lock Feature and Exchange 2007]]></title>
			<link><![CDATA[http://support.notifycorp.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=1099]]></link>
			<description><![CDATA[<link href="file:///C:\DOCUME~1\Anthony\LOCALS~1\Temp\msohtmlclip1\01\clip_filelist.xml" rel="File-List" /><link href="file:///C:\DOCUME~1\Anthony\LOCALS~1\Temp\msohtmlclip1\01\clip_themedata.thmx" rel="themeData" /><link href="file:///C:\DOCUME~1\Anthony]]></description>
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			<title><![CDATA[Recieving signed and/or encrypted emails and attachments with NotifySync]]></title>
			<link><![CDATA[http://support.notifycorp.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=1073]]></link>
			<description><![CDATA[<p><strong>NotifySync Device Client:</strong></p><p><span style="TEXT-DECORATION: underline">Signed and Encrypted Email in NotifySync</span><br /><br />Signed and/or encrypted email messages can be sent to NotifySync using S/MIME or PGP standards. These r]]></description>
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			<title><![CDATA[Remote Wipe]]></title>
			<link><![CDATA[http://support.notifycorp.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=430]]></link>
			<description><![CDATA[<span style="FONT-WEIGHT: bold">NotifySync Device Client:</span><br /><br />When performing a Remote Wipe, the server marks the account for deletion so that the next time the device attempts to connect for any reason, the device can be informed that it mu]]></description>
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			<title><![CDATA[Upgrading your BlackBerry Device Operating System Software]]></title>
			<link><![CDATA[http://support.notifycorp.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=699]]></link>
			<description><![CDATA[<p><strong>NotifySync Device Client:</strong></p><p>This document outlines best practices for upgrading your BlackBerry device operating system software.<br /><br /><strong>Locating the Software</strong><br /><br />Upgrading your BlackBerry device softwar]]></description>
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			<title><![CDATA[Using personal (BIS) and NotifyLink or NotifySync Email accounts simultaneously]]></title>
			<link><![CDATA[http://support.notifycorp.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=314]]></link>
			<description><![CDATA[<p><strong>Examples of personal Email accounts are gmail, aol, yahoo, earthlink, etc.</strong></p><p><strong>Using a personal email account (also referred to as a BIS account since it utilizes the BlackBerry Internet Service) along with your <em>NotifyLin]]></description>
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			<title><![CDATA[Utilities to extract information from BlackBerry devices when troubleshooting NotifyLink or NotifySync]]></title>
			<link><![CDATA[http://support.notifycorp.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=709]]></link>
			<description><![CDATA[<span style="FONT-WEIGHT: bold">BlackBerry:</span><br /><br /><p class="MsoNormalCxSpFirst" style="MARGIN: auto auto 0pt; LINE-HEIGHT: normal"><span style="FONT-SIZE: 12pt; COLOR: black">Download the bb_javaloader_tools.zip from the following link:</span>]]></description>
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