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		<title><![CDATA[Notify Support - Knowledgebase Articles]]></title>
		<link><![CDATA[http://support.notifycorp.com/support/index.php?_m=knowledgebase&_a=view&parentcategoryid=0]]></link>
		<description><![CDATA[Knowledgebase articles provided by Notify Support]]></description>
		<language><![CDATA[en-us]]></language>
		<copyright><![CDATA[Notify Support]]></copyright>
		<item>
			<title><![CDATA[ Extra instance of a recurring daily event appears in Outlook connector]]></title>
			<link><![CDATA[http://support.notifycorp.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=220]]></link>
			<description><![CDATA[Recurring daily events created on a device and synchronized to the
Oracle web server appear with the correct number of recurring
instances.  When viewed using Outlook connector, however, an extra
instance of the recurring event appears.
]]></description>
		</item>
		<item>
			<title><![CDATA[ PIM Error Code Descriptions]]></title>
			<link><![CDATA[http://support.notifycorp.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=684]]></link>
			<description><![CDATA[The <em>NotifyLink</em> <strong>User Statistics</strong> web page may occasionally indicate a <strong>PIM Error Code</strong> in the <em><strong>Last Calendar/Contact/Task Result</strong></em> field.  <br />What follows are explanations of the codes and s]]></description>
		</item>
		<item>
			<title><![CDATA[ Receiving an error stating Notifylink cannot be open due to too many application on device]]></title>
			<link><![CDATA[http://support.notifycorp.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=319]]></link>
			<description><![CDATA[Problem: After installing NotifyLink onto a BlackBerry and the device
has reset, you try to access the NotifyLink application, but receive an
error stating that NotifyLink cannot be opened because there are too
many applications on the device.<br /><br]]></description>
		</item>
		<item>
			<title><![CDATA[ Upgrade to NotifyLink 4.5 and PIM stopped working]]></title>
			<link><![CDATA[http://support.notifycorp.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=139]]></link>
			<description><![CDATA[Problem:  Upgraded your NotifyLink server from 4.0.1 to 4.5 and PIM is no longer processing for any users.<br /><br />Solution: 
If you were running with NotifyLink as a Trusted Application this is a
known issue.  After upgrading to 4.5, if you are runn]]></description>
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			<title><![CDATA[Attachments may become corrupted on Android Evo running TouchDown 6.1.0007]]></title>
			<link><![CDATA[http://support.notifycorp.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=1192]]></link>
			<description><![CDATA[<p>Attachments received on an Android Evo running TouchDown 6.1.0007 may become corrupt or may not be accessible when the &quot;Download entire message&quot; option is used.</p><p>This seems to be an issue exclusive to the Evo device.</p><p />]]></description>
		</item>
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			<title><![CDATA[Chinese characters not encoded using Exchange 2007]]></title>
			<link><![CDATA[http://support.notifycorp.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=47]]></link>
			<description><![CDATA[<p><strong>Exchange 2007:</strong></p><p>When using Exchange 2007, UTF-8 encoding does not properly encode traditional or simplified Chinese characters.  The characters show up as ?s on the device. </p>]]></description>
		</item>
		<item>
			<title><![CDATA[Error during attachment download: An unknown error occurred.]]></title>
			<link><![CDATA[http://support.notifycorp.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=285]]></link>
			<description><![CDATA[<u>Behavior</u><br /><br />An attempt to download an attachment does not complete and results in an error message dialog.<br /><br /><u>Error Message</u><br /><br />An unknown error occurred.<br /><br /><u>Possible Solutions</u><br /><br />Check the detai]]></description>
		</item>
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			<title><![CDATA[Failed auto-provisioning of an eStore user returns a 500 error without correct details from NLES on Windows 2008]]></title>
			<link><![CDATA[http://support.notifycorp.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=1180]]></link>
			<description><![CDATA[<p class="MsoNormal" style="MARGIN: 0in 0in 10pt"><span style="FONT-SIZE: 10pt; COLOR: black; LINE-HEIGHT: 115%; FONT-FAMILY: ">This issue occurs on NotifyLink Enterprise Server (NLES) machines running Windows Server 2008.<span style="mso-spacerun: yes"> ]]></description>
		</item>
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			<title><![CDATA[Known issue on AT&amp;T Android devices]]></title>
			<link><![CDATA[http://support.notifycorp.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=1179]]></link>
			<description><![CDATA[<p class="MsoNormal" style="MARGIN: 0in 0in 10pt"><span style="FONT-FAMILY: "><em>NotifyLink ActiveSync Solution</em> for Android offers only limited support for Motorola Backflip and other AT&amp;T Android devices.<span style="mso-spacerun: yes">  </span]]></description>
		</item>
		<item>
			<title><![CDATA[PIM login failure and error 401 in log]]></title>
			<link><![CDATA[http://support.notifycorp.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=162]]></link>
			<description><![CDATA[<p>Problem:  <br />The user is getting an error code 551 in stats for pim and the following error appears in the pim log:</p><p><br />LogonMBox:Get command failed with SyncML Status 401</p><p><br />The user name and passwords are correct and the user can ]]></description>
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		<item>
			<title><![CDATA[Registering a DLL file on a Windows Server]]></title>
			<link><![CDATA[http://support.notifycorp.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=701]]></link>
			<description><![CDATA[Registering DLL Files. <p><br />In relation to NotifyLink Enterprise
Server, seldom should this step need to be performed.  However, if
using a Enterprise Server with a Scalix back-end server (using a CDO
connection) to process Calendar, Contacts, Task]]></description>
		</item>
		<item>
			<title><![CDATA[Unable to enter more than 4 characters as Authentication Password during registration]]></title>
			<link><![CDATA[http://support.notifycorp.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=688]]></link>
			<description><![CDATA[
<strong>Problem</strong><br /><br />You are unable to enter more than 4
characters into the Authentication Password field during registration.
An error message is displayed indicating that no more characters can be
entered into the field.<br /><br />]]></description>
		</item>
		<item>
			<title><![CDATA[Unable to register iPhone if username is already in use on the NotifyLink Enterprise Server]]></title>
			<link><![CDATA[http://support.notifycorp.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=379]]></link>
			<description><![CDATA[This issue applies when the NotifyLink Enterprise Server is configured
to use the default authentication password. This setting is located in
the NotifyLink Administrative Web Console under Server Administration
&gt; Default Authentication Password che]]></description>
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