NotifySync Device Client:

This document outlines best practices for upgrading your BlackBerry device operating system software.

Locating the Software

Upgrading your BlackBerry device software using your computer requires the BlackBerry Desktop Manager that is available from the BlackBerry web site: http://na.blackberry.com/eng/services/desktop/. Always make sure that you have the latest version of the BlackBerry Desktop Manager software installed when updating your device operating system software.

Executing the System Software Update

After confirming that the latest version of the BlackBerry Desktop Manager is installed, connect the BlackBerry device to the computer using the USB cable. As long as you have BlackBerry Desktop Manager version 4.7 or later installed, you can check for updates for your particular device directly through the Application Installer in the BlackBerry Desktop Manager. If there is an update available for your device, you can step through the Application Installer wizard to complete the update.

When upgrading your BlackBerry device operating system software, you must choose to back up the existing information on the device or you will lose all of the information on your device such as email, contacts, calendar items, or task items.

Updating your Notify Software

Any time you install updated device operating system software you should use the Notify BlackBerry Installer application to make sure that you have all of the appropriate updates for your Notify software (NotifyLink or NotifySync). Open the Notify BlackBerry Installer and choose "Check for Updates." If there are any updates to the software, including updates that may have been unlocked due to the operating system software update, you will have the opportunity to install them.