 | ActiveSync Server Types Supported by NotifySync |  |
 | NotifySync Device Client:NotifySync is a device client application for BlackBerry OS versions 4.2.1 - 5.0 that can synchronize email and PIM with most mail servers |
|
|
| Documents To Go® limitations | |
| NotifySync Device Client:1.) DataViz's Documents To Go® application launches in the background, when opening Microsoft Office documents directly from NotifyLink or NotifySync. |
|
|
| Meeting event properties that belong to the organizer become editable to all attendees |  |
| NotifySync Device Client:ProblemProperties of a calendar event that is associated with a meeting that are usually the responsibility of the organizer become editable to all attendees of the meeting. |
|
|
| NotifySync hangs at registration during account registration to a Zimbra server | |
| NotifySync Device Client:ProblemNotifySync hangs during the registration process when registering to a Zimbra server. After the registration screen is dismissed, NotifySync hangs in the message list |
|
|
| Problems setting up NotifySync with an Exchange 2003 server | |
| NotifySync Device Client:The following link is a helpful message from Microsoft regarding setting up Active Sync properly with the Exchange 2003 server. |
|
|
| "Service Record Not Found" displays when checking for updates with Notify BlackBerry Installer | |
| NotifySync Device Client:Behavior:When checking for updates using the Notify BlackBerry Installer, the message, "Service Record Not Found" displays. |
|
|
| After installing Facebook for BlackBerry, calendar synchronization via NotifyLink or NotifySync ceases. | |
| Note: This behavior applies to both NotifyLink and NotifySync.BehaviorWhen BlackBerry Facebook application is installed:The Notify application does not detect changes to items in the BlackBerry calenda |
|
|
| Attachments can not be opened after they have been downloaded | |
| NotifySync Device Clients:Both NotifySync and NotifyLink use the same technologies with respect to downloading and viewing native attachments and therefore this document applies equally to both products.Behavior |
|
|
| BlackBerry device client localizations: Installation and changing the device language | |
| NotifySync Device Client:There is no configuration needed within the NotifyLink or NotifySync applications to switch the language of the application. When changing the language in the device settings ( Options -> Language ), |
|
|
| BlackBerry devices once connected to BES need default BES IT policy restored | |
| Devices that have interfaced with a BlackBerry Enterprise Server (BES) prior to being used wit |
|
|
| BlackBerry Operating System Wireless Updates: Known Issues and Best Practices | |
| Known IssuesThere are several known issues with the performance of wireless operating system updates on BlackBerry devices.A. Data Loss. Due to a device limitation, loss of data - not just Not |
|
|
| Calendar synchronization (server to device) fails to add, update, or delete items properly. | |
| NotifySync:BehaviorCalendar items originating on the server are not added to the calendar on the device after synchronization.Calendar
items updated on the server cause du |
|
|
| Daily Recurrence Every Weekday/Weekend on Pocket PC | |
| NotifySync Device Client:The Pocket PC has a feature for Daily Recurrence every Weekday/Weekend.This will sync as a normal Daily Recurring event. It may also cause the end date to be incorrect.Example: |
|
|
| Deleting or modifying a meeting invitation from a NotifySync device may not sync to the server | |
| NotifySync:BehaviorA user deletes or updates a meeting invitation from their NotifySync device. The delete or update of the event in the Calendar application may not be synchronized to |
|
|
| Domain Name verses IP address. What's the difference? | |
| NotifySync Device Client:What's the difference?An IP address is an identifier for a computer or device on a TCP/IP |
|
|
| Email address Auto-Complete does not work on BlackBerry Storm | |
| NotifySync Device Client:Normally, Email stored in the device's Address Book or Frequent Emails list can be us |
|
|
| Error Message: HTTP 400 Bad Request | |
| NotifySync Device Client:BehaviorAn error dialog is shown referencing an HTTPException referring to HTTP 400 when you manually issue a Sync cycle.The event log or error |
|
|
| Installing or Upgrading Dataviz Documents To Go for BlackBerry | |
| NotifySync Device Client:Upgrading using your BlackBerry Device (over-the-air)You can upgrade your Documents To Go software directly from your device (over-the-air) without having to in |
|
|
| Java.lang.illigalStateException error after upgrading Blackberry OS | |
| Problem: After performing the wireless OS update on a BlackBerry device, it is now returning the following error: Java.lang.illigalStateException: HWPMessaging.getNum UnreadMessages: URL not created RetrieveThread.run() |
|
|
| Low memory alert on BlackBerry devices | |
| NotifySync Device Client:BehaviorMy BlackBerry device keeps displaying a low memory alert.InformationWhen memory drops below 20,000 free bytes (2MB) during sending/receiving, an alert tone s |
|
|
| Message data is garbled in the message list and message view | |
| NotifySync Device Client:BehaviorMessages in the message list become garbled and the text associated with the sender and/or the subject are mangled and possibly unreadable. The items in |
|
|
| Messages are stuck in the outbox | |
|
NotifySync:BehaviorMessages are stuck in the outbox and are never successfully delivered.Messages
are stuck in the outbox and are delivered multiple times resulting in
|
|
|
| NotifySync is flagged as misspelled by spellcheck | |
| The word 'NotifySync' will be flagged as a misspelled word until you send a message that is automatically spellchecked. To enable automatic spell check, go to Preferences -> Email Settings and check the box next to 'Enable Spell Check When Sending |
|
|
| OS update on Storm 2 may cause issues with the Authentication Password | |
|
Issue:I can no longer input my authentication password after completing the OS update provided by the carrier for a Storm 2 device. When I attempt to type it in, the device says "field is full." Solution:The |
|
|
| Recieving signed and/or encrypted emails and attachments with NotifySync | |
| NotifySync Device Client:Signed and Encrypted Email in NotifySyncSigned and/or encrypted email messages can be sent to NotifySync using S/MIME or PGP standards. These r |
|
|
| Remote Wipe | |
| NotifySync Device Client:When performing a Remote Wipe, the server marks the account for deletion so that the next time the device attempts to connect for any reason, the device can be informed that it mu |
|
|
| Upgrading your BlackBerry Device Operating System Software | |
| NotifySync Device Client:This document outlines best practices for upgrading your BlackBerry device operating system software.Locating the SoftwareUpgrading your BlackBerry device softwar |
|
|
| Using personal (BIS) and NotifyLink or NotifySync Email accounts simultaneously | |
| Examples of personal Email accounts are gmail, aol, yahoo, earthlink, etc.Using a personal email account (also referred to as a BIS account since it utilizes the BlackBerry Internet Service) along with your NotifyLin |
|
|
