 | Device IT Policy Comparison Chart |  |
 | This chart provides an overview of IT policies available to configure devices synchronizing via the NotifyLink solution. |
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| Attachment size limit on NotifyLink On Demand servers |  |
| NotifyLink On Demand servers have an attachment size limitation. For NotifyLink Device Client users, this means that attachments larger than approximately 700 KB will not be available for download on the device. This limitation does not affect |
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| Attachments within email containing no body | |
| NotifyLink Device Clients:In order for an attachment to be visible on a device for downloading, the email message must contain some form of text in the body of the message. A message with a blank body will result in the attachme |
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| Contacts changes on a Exchange 2007 server result in missing email addresses on device | |
| If a contact is created on the device and then edited on a Exchange 2007 server, any email address(es) it contains are gone when the contact change is synchronized to the device. This was reproduced using Outlook 2003, but not the web access client. |
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| Device continually prompts for authentication password | |
| NotifyLink Device Clients:If the device is continuously prompting you for the authentication password:1. Remember the authentication password is case sensitive.2. If you are registering Manually where you |
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| Device data usage and charges | |
| NotifyLink Device Clients:When using any type of service that makes a data connection such as NotifyLink, it is recommended that you contact your wireless carrier about your current plan. Your carrier can review the plans they o |
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| Device low on memory | |
| NotifyLink Device Clients:If you device is low on memory or free space, there are various actions you can take to increase your free memory:1. If your device supports the use of an SD card, move all attachments, down |
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| Device Memory Requirements | |
| NotifyLink Device Clients:We have established a few minimal device requirements for all devices. These requirements should be checked before installing NotifyLink on any device. |
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| Device Preinstallation Guide | |
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NotifyLink Device Clients:NotifyLink for Your Device: Getting StartedWhat's in This DocumentThis document provides a fe |
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| Domain Name verses IP address. What's the difference? | |
| What's the difference?An IP address is an identifier for a computer or device on a TCP/IP netwo |
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| Email sent to a distribution list |  |
| Problem:When I send an email from my NotifyLink connected device to a distribution list the email is not delivered.Solution:NotifyLink does not support sending email to a personal distribution list. It may be tha |
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| Emails sent without a subject display portion of body text in subject field | |
| NotifyLink Device Clients:For Emails sent without a subject... Notifylink places the first portion of the message body text in the subject field of the message list view on the device. This is true for BalckBe |
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| Meeting invitations created on the device do not synchronize the Notes field | |
| Meeting invitations created on the device do not synchronize the Notes field to the attendee's email invitation or event. |
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| Setting Firewall Idle Connection Timeout for Direct Push Users | |
| NotifyLink Devices Clients:Firewall Timeouts Administrators should set idle connection timeouts on outgoing firewalls to a value that equals or exceeds the direct push timeout value users have set for their devices.Firewa |
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| Supported devices | |
| NotifyLink Device Clients:NotifyLink has a portal page in which you may view the list of supported device pages. Each page has the list of devices, as well as downloads and documentation links.The portal page is loca |
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| Synchronizing multiple devices simultaneously | |
| The NotifyLink Enterprise Server supports synchronizing two devices with a single collaboration suite account (example: synchronizing an iPhone and an iPad with one account). To accomplish this, the user must have a second email address (an e |
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| Update the NLES server address on devices after a hosted server migration | |
| If your account has recently been migrated to a new hosted system you will need to complete a few steps to update your device with the new NotifyL |
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| Western Australian Time Zone Change | |
| NotifyLink Device Clients:Problem: My appointments are an hour off on my device. Cause: On 21 November 2006, the Western Australia Parliament announced thatDaylight saving will begin in Western Austral |
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