31 Jul 2010 
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NotifyLink Enterprise Server (590) NotifyLink Device Clients (161)
Changing regional settings results in PIM processing halting for a period of time Fowarded messages from device may appear with attachment in some clientsmore topics Device IT Policy Comparison Chart Attachment size limit on NotifyLink On Demand serversmore topics
NotifyLink ActiveSync Solution (187) NotifySync Device Client (31)
Meeting invitations appear twice on iPhone for users of Scalix Registration credentials for On Demand users are differentmore topics ActiveSync Server Types Supported by NotifySync Documents To Go® limitations more topics
Multi-Tenant Edition (1) Database (18)
Page times out accepting the License Agreementmore topics Lost "SA" password (SQL 2000)"Message could not be parsed" alert during device registrationmore topics
Web Server (6) Operating System (2)
"No input file specified" error on web pageDisabling the Windows Authentication prompt when logging into the Admin/Client Web consolesmore topics Language Supportmore topics
Sales (4) On Demand (3)
NotifyLink Licenses Overview of NotifyLink Hosted Editionmore topics Attachment size limit on NotifyLink On Demand serversmore topics
NotifyLink Patch Installer (2)
Patch Installer returns "Cannot read NLES values from Registry"Patch Installer returns "Error Backing Up NLES Directory"more topics
 Articles
  Extra instance of a recurring daily event appears in Outlook connector
 Recurring daily events created on a device and synchronized to the Oracle web server appear with the correct number of recurring instances.  When viewed using Outlook connector, however, an extra instance of the recurring event appears.
  PIM Error Code Descriptions
 The NotifyLink User Statistics web page may occasionally indicate a PIM Error Code in the Last Calendar/Contact/Task Result field.  What follows are explanations of the codes and s
  Receiving an error stating Notifylink cannot be open due to too many application on device
 Problem: After installing NotifyLink onto a BlackBerry and the device has reset, you try to access the NotifyLink application, but receive an error stating that NotifyLink cannot be opened because there are too many applications on the device.
  Upgrade to NotifyLink 4.5 and PIM stopped working
 Problem:  Upgraded your NotifyLink server from 4.0.1 to 4.5 and PIM is no longer processing for any users.Solution:  If you were running with NotifyLink as a Trusted Application this is a known issue.  After upgrading to 4.5, if you are runn
 Attachments may become corrupted on Android Evo running TouchDown 6.1.0007
 Attachments received on an Android Evo running TouchDown 6.1.0007 may become corrupt or may not be accessible when the "Download entire message" option is used.This seems to be an issue exclusive to the Evo device.
 Chinese characters not encoded using Exchange 2007
 Exchange 2007:When using Exchange 2007, UTF-8 encoding does not properly encode traditional or simplified Chinese characters.  The characters show up as ?s on the device.
 Error during attachment download: An unknown error occurred.
 BehaviorAn attempt to download an attachment does not complete and results in an error message dialog.Error MessageAn unknown error occurred.Possible SolutionsCheck the detai
 Failed auto-provisioning of an eStore user returns a 500 error without correct details from NLES on Windows 2008
 This issue occurs on NotifyLink Enterprise Server (NLES) machines running Windows Server 2008. 
 Known issue on AT&T Android devices
 NotifyLink ActiveSync Solution for Android offers only limited support for Motorola Backflip and other AT&T Android devices. 
 PIM login failure and error 401 in log
 Problem:  The user is getting an error code 551 in stats for pim and the following error appears in the pim log:LogonMBox:Get command failed with SyncML Status 401The user name and passwords are correct and the user can
 Registering a DLL file on a Windows Server
 Registering DLL Files. In relation to NotifyLink Enterprise Server, seldom should this step need to be performed.  However, if using a Enterprise Server with a Scalix back-end server (using a CDO connection) to process Calendar, Contacts, Task
 Unable to enter more than 4 characters as Authentication Password during registration
  ProblemYou are unable to enter more than 4 characters into the Authentication Password field during registration. An error message is displayed indicating that no more characters can be entered into the field.
 Unable to register iPhone if username is already in use on the NotifyLink Enterprise Server
 This issue applies when the NotifyLink Enterprise Server is configured to use the default authentication password. This setting is located in the NotifyLink Administrative Web Console under Server Administration > Default Authentication Password che
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