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Knowledgebase : NotifyMDM Device > BlackBerry Devices
Problem: After BlackBerry 10 device loses network connectivity and the connectivity is subsequently restored, it may still be unable to communicate with the NotifyLink or NotifyMDM server. Though no errors may appear on the device, new information will ...
The following issues have been observed for the BlackBerry Z10 and Q10. When used with NotifyLink or NotifyMDM systems: * The device does not support Inactivity Time Out when interfacing with an Exchange 2003 server. * The device supports Inactivi...
A client certificate downloaded over-the-air, cannot be opened and installed on a BlackBerry Z10 or BlackBerry Q10. Solution: A certificate can be opened and installed when it has been imported using a USB cable. Use the following steps to get a clien...
The instructions that follow are for _NotifySync _users in organizations that are implementing NotifyMDM. WHAT IS NOTIFYMDM _NotifyMDM _enables you to keep up-to-date with company security policies and management features, ensuring confidentiality and...
BlackBerry devices do not track and report MMS messages and track only texts made after _NotifyMDM _registration. Some BlackBerry devices use only MMS protocol for all text messaging. Therefore, text messages are not tracked for these devices. Known d...
If _Max Inactivity Timeout _is turned off in a governing policy suite, it is still enforced on the BlackBerry Q10. A work around is to also temporarily set _Require Password _to Off and allow the changes to synchronize to the device. _Max Inactivity Tim...