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Knowledgebase : NotifyMDM Device > iOS Devices
Some countries outside the United States do not yet support Apple's Volume Purchasing Program (VPP). Those seeking an alternative may wish to try a manual work-around for this issue. It involves having the administrator gift the app to a user. Gift code...
The following issue has been observed on iPhone 5s devices using biometric fingerprint authentication in conjunction with a passcode. When a "Selective Wipe" command is issued to the device from NotifyMDM, the device will no longer be able to use the fing...
Disabling "Allow Safari" for iOS devices may prevent users from loading the configuration profile. If disabling Safari is necessary, one solution is to introduce a SCEP server into the environment, which enables profile updates to be pushed to the devic...
These instructions apply only to iOS 5 device users interfacing with a server that employs the Apple advanced MDM functionality. Due to a difference in the way configuration profiles are handled, users may need to perform the steps outlined below after ...
Enrollment will fail on an iOS device that has a pre-existing Exchange ActiveSync account. The user receives the following error message: "Profile Failed to Install: an identical Exchange account already exists." The solution is to un-register or remove...
NOTIFYMDM DEVICES ARE UNABLE TO SEND EMAIL WITH ATTACHMENTS THROUGH NOTIFYMDM EMAIL ACCOUNT Behavior * The user receives an error when trying to send an attachment from within an another app through the NotifyMDM email account. * For example: a u...
Issue: I am using _NotifyMDM for iOS _as a Enterprise Application and it is not syncing according to the assigned Device Connection Schedule. Solution: Check the following things: 1. Verify that the NotifyMDM enterprise app is running. The best way to...
The SideStepper vulnerability requires some end user acceptance to take control of the device and unique positioning to perform a man-in-the-middle attack, along with knowledge of iOS mobile device management (MDM) profiles. At NOTIFY TECHNOLOGY, we bel...
If a DEP profile is configured to skip the Terms and Conditions during setup, users may still be prompted to accept Terms and Conditions associated with the Apple ID. Both the "Terms and Conditions" and "Apple ID" options would have be skipped to eliminat...