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Knowledgebase : NotifyLink Device Apps

For any existing customer that is considering adding NotifyMDM to work along with their existing NotifyLink OnPremise server here are some things to consider. _ NotifyMDM_ may be used in conjunction with the _NotifyLink_ product. The _NotifyLink_ server...
This chart provides an overview of IT policies available to configure devices synchronizing via the NotifyLink solution.Please go to the following address to review the chart: http://help.notify.net/TechDocs/device/DeviceComparison/NetHelp/.
NotifyLink Device Clients:In order for an attachment to be visible on a device for downloading, the email message must contain some form of text in the body of the message. A message with a blank body will result in the attachment not being processed by t...
If a contact is created on the device and then edited on a Exchange 2007 server, any email address(es) it contains are gone when the contact change is synchronized to the device. This was reproduced using Outlook 2003, but not the web access client.
NOTIFYLINK DEVICE CLIENTS: If the device is continuously prompting you for the authentication password: 1. Remember the authentication password is case sensitive. 2. If you are registering Manually where you enter the external IP address, please make ...
NOTIFYLINK DEVICE CLIENTS: When using any type of service that makes a data connection such as NotifyLink, it is recommended that you contact your wireless carrier about your current plan. Your carrier can review the plans they offer and the best fit fo...
NOTIFYLINK DEVICE CLIENTS: If you device is low on memory or free space, there are various actions you can take to increase your free memory: 1. If your device supports the use of an SD card, move all attachments, downloads, music files, pictures, voic...
NotifyLink Device Clients:We have established a few minimal device requirements for all devices. These requirements should be checked before installing NotifyLink on any device.  Memory Requirements Additional space will be required if you plan on using ...
NOTIFYLINK DEVICE CLIENTS: NOTIFYLINK FOR YOUR DEVICE:  GETTING STARTED WHAT'S IN THIS DOCUMENT This document provides a few guidelines for preparing to install NOTIFYLINK onto your device. You'll find information on: * Device Requirements * Mem...
NOTIFYLINK DEVICE CLIENTS: Issue: My device appears to stop syncing any email or PIM changes in the evening or at night. Solution: By default the NotifyLink device software is only set to sync between 7AM and 7PM to conserver battery and other dev...
What's the difference? An IP address is an identifier for a computer or device on a TCP/IP network. Networks route messages based on the IP address of the destination.  The format of an IP address is four numbers separated by periods.  Each number can be ...
Problem: When I send an email from my _NotifyLink_ connected device to a distribution list the email is not delivered. Solution: _NotifyLink_ does not support sending email to a personal distribution list. It may be that the distribution list you are usi...
NotifyLink Device Clients:For Emails sent without a subject...   Notifylink places the first portion of the message body text in the subject field of the message list view on the device.  This is true for BalckBerry and Palm devices.  On Windows Mobile...
Meeting invitations created on the device do not synchronize the Notes field to the attendee's email invitation or event.
* NOTIFYLINK & NOTIFYMDM ON-DEMAND PRODUCT UPGRADES Notify Technology is responsible to keep all On-Demand Servers updated with the latest 'publically released' product software. Notify Technology will send appropriate individuals in Customer's organiz...
NOTIFYLINK DEVICES CLIENTS:Firewall Timeouts Administrators should set idle connection timeouts on outgoing firewalls to a value that equals or exceeds the direct push timeout value users have set for their devices. Firewalls with idle connection time...
NOTIFYLINK DEVICE CLIENTS: NotifyLink has a portal page in which you may view the list of supported device pages. Each page has the list of devices, as well as downloads and documentation links. The portal page is located at http://notifylink.notify.ne...
The _NotifyLink Enterprise Server_ supports synchronizing two devices with a single collaboration suite account (example: synchronizing an iPhone and an iPad with one account). This configuration requires that the user occupy multiple user seats on the No...
If your account has recently been migrated to a new hosted system you will need to complete a few steps to update your device with the new NotifyLink server address. These steps must be completed in order for your device to begin synchronizing once again....
_Document last updated: October 23, 2015_ NOTIFYSYNC OR NOTIFYLINK DEVICE APPLICATION FOR BLACKBERRY Listed below are the wireless device O/S versions currently supported by the latest production releases of the _NotifyLink Enterprise Server (NLES), a...