Knowledgebase: NotifyMDM Server
Short device connection schedule intervals can prevent some iOS MDM API commands from being sent
Posted by Donna Magada on 13 July 2011 09:05 AM

This issue occurs when an Apple Push Notification service (APNs) Enterprise Developers certificate has been applied to the NotifyMDM organization.

Short device connection schedule intervals (less than three (3) minutes), can prevent some iOS MDM API commands from being sent to the device.   To prevent this from happening, it is recommended that device connection schedule intervals for iOS MDM API users be greater than two (2) minutes.